BD139 Privacy Policy — Your Data
Our Responsibilities

BD139 (referred to herein as "we", "us", or "the platform") is an online Sports Betting service providing its offerings to users in Bangladesh and select other countries. We believe your personal data belongs to you, and safeguarding it is one of our core responsibilities.

This Privacy Policy explains what personal data BD139 collects, how it is used, who it may be shared with, and what rights you have over your data. BD139's Privacy Policy is built in accordance with international data protection standards.

By using the BD139 website or mobile app, creating an account, or accessing any of our services, you confirm that you have read this Privacy Policy and agree to be bound by its terms.

BD139 collects various types of information to provide and improve its services. A detailed breakdown is provided below:

BD139 only collects information that is necessary. No unnecessary or excessive personal data is gathered.

BD139 collects user information through several methods. Each is described in detail below:

• Information provided directly: Information is collected directly from you when you open a BD139 account, fill out a form, complete KYC verification, or contact support.
• Automatically Collected Information: Certain technical data is collected automatically when you use the BD139 website or app, including IP address, cookie data, log files, and similar information.
• Information Received from Third Parties: Some information may be received from payment processors or identity verification providers, but only when necessary.
• Competitions & surveys: Some data may also be collected when you participate in a BD139 competition or take part in a survey.

BD139 uses the information it collects strictly for the purposes listed below — never beyond them:

• Account management: Your data is used to create, verify, and maintain your BD139 account — including login, password reset, and security verification.
• Payment Processing: Financial data is used to process deposit and withdrawal requests. Every transaction on BD139 is completed securely.
• Identity verification (KYC): Identity information is used to meet anti-money laundering requirements and comply with regulatory obligations.
• Customer support: BD139's support team uses your information to handle complaints, answer questions, and resolve issues.
• Fraud Prevention: Device and behavioral data is analyzed to detect suspicious activity and keep your account secure.
• Responsible Gaming: Your betting behavior is monitored to help identify signs of problematic gambling at an early stage.
• Service Improvement: Aggregate usage data is analyzed to improve the BD139 website and app experience.
• Legitimate Communication: Your contact details are used to send important updates, security alerts, and promotional offers (if you have given consent).

BD139 never sells your personal data. However, it may be shared with specific parties under certain circumstances:

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or other payment gateways.
• Identity verification services: Identity document information may be shared with trusted third-party services for KYC verification.
• Legal obligations: Data may be disclosed to meet legal requirements in response to valid requests from government or regulatory authorities.
• Fraud Prevention: Information may be shared with relevant authorities to investigate fraud or criminal activity.

Third parties with whom data is shared are contractually bound to uphold the same privacy standards as BD139 and may only use the data for the specific purpose for which it was shared.

BD139's website and app use cookies and similar technologies. Cookies are small files stored on your device that help improve your browsing experience.

• Essential cookies: These cookies are essential for login sessions and platform security. Without them, BD139 will not function properly.
• Functional Cookies: These cookies remember your preferred language, region, and other settings.
• Analytics Cookies: These cookies help us understand which pages on the BD139 site are visited most and how users navigate the site.
• Security cookies: Security cookies are used to prevent fraudulent activity and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some BD139 features.

BD139 uses industry-standard technologies and practices to protect your data. Here are the key features of our security infrastructure:

• SSL/TLS Encryption: All data transmitted on the BD139 website and app is protected by 256-bit SSL encryption. You will see the padlock icon in your browser.
• Database Encryption: All sensitive data stored on BD139 servers is kept in encrypted form.
• Two-factor authentication: Two-factor authentication (2FA) is available as an added layer of security when logging into your BD139 account.
• Regular Security Audits: BD139 systems undergo regular security audits. Any vulnerabilities identified are addressed immediately.
• Restricted access: Only authorized BD139 staff who require access for their specific role can view user data.

You have several important rights regarding control over your personal data at BD139. BD139 fully respects each of these rights:

• Right to access: To find out what information BD139 holds about you, contact us. We will respond within 30 days.
• Right to Rectification: If any of your information is incorrect, you can request a correction. BD139 will update it once verified.
• Right to erasure: You may request deletion of your data in certain circumstances. However, some data may need to be retained to meet legal obligations.
• Right to Object to Data Processing: You may object to the use of your information for specific purposes, particularly for marketing communications.
• Data Portability: You may request a copy of your data in a commonly used, portable format.
• Right to withdraw consent: You may withdraw any previously given consent at any time.

To exercise any of these rights, contact BD139 at: support@bd139.ws

BD139 does not retain your data indefinitely. Retention periods are determined based on the type of data and the purpose for which it was collected:

• Account information: Data is retained for the full duration your account is active and, following closure, for up to 5 years as required by law.
• Financial transaction data: Transaction records are typically retained for 5–7 years in compliance with anti-money laundering regulations.
• KYC documents: Identity documents must be retained for a specified period in accordance with regulatory requirements.
• Log & Technical Data: Typically retained for 90 days to 1 year, after which they are automatically deleted.
• Marketing Consent: Retained until you withdraw consent or your account is closed.

BD139 may update this Privacy Policy as needed. If significant changes are made, we will notify you through the following methods:

• A clear notice will be published on the main page of the website.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of BD139 after an updated policy is published constitutes your acceptance of the new terms. If you do not agree to the changes, you may stop using BD139 and request account closure.

For any questions, comments, or requests regarding this Privacy Policy or your personal data, contact BD139 at:

BD139's data protection team is committed to addressing any privacy concerns you may have. We're here for you, whenever you need us.